Charity Business Administration Apprentice LINGEN DAVIES CANCER FUND CIO

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We are a fast-growing charity, looking for a team-player with a positive attitude, happy to work in a busy environment, and who can help provide strong administrative support across the organisation. In return, we offer a range of valuable professional experiences and an excellent foundation for working within the charity sector. 

• What will the apprentice be doing?

  The Business Administration Apprentice will sit within the operations team, but provide support to functions across the charity, developing their own professional skillset, whilst contributing to Lingen Davies’ effective operational delivery and identification of improvements, as well as the overall charity aims and objectives.

  The post will require you to:

  • Support the smooth running of the Lingen Davies offices and administrative functions across three sites
  • Act as a first point of contact for our supporters and the general public, maintaining empathy, compassion and professionalism at all times
  • Build positive working relationships across the team
  • Contribute to a positive working environment, including working collaboratively to overcome operational challenges and improving internal systems
  • Demonstrate the charity’s values and behaviours in all communications and interactions
  • Carry out other tasks that are within the scope, spirit and purpose of the role

  Every day is different at Lingen Davies – you may be taking donations from supporters, supporting financial processing, working with our volunteers, helping the team to get ready for a fundraising event, or joining in a whole team training day.

  General Duties:

  • Answering phone calls, emails, and general enquiries in a professional and empathetic manner
  • Handling incoming and outgoing post
  • Maintaining accurate records and databases (e.g., service users, donors, volunteers, and financial transactions) using our Beacon CRM database and Xero finance ledger
  • Preparing basic documents, letters, and reports using Office 365 programmes
  • Making room bookings for meetings, both internal and external, on and off-site
  • Taking minutes and distributing follow-up actions
  • Signposting visitors to relevant services as needed (internally or externally, face-to-face, on the telephone, or online)

  Finance Support:

  • Help process payments, including cash/cheque/card donations, invoices, receipts, and expense forms
  • Support basic financial record keeping under supervision
  • Assist with tracking donations or funding income

  Data Entry:

  • Input and update supporter and finance data in line with GDPR and data protection policies, ensuring records are accurate and up to date
  • Help maintain confidentiality and sensitivity when handling personal information

  Service Delivery Support: (inc. Live Life and Cancer Champions)

  • Make room bookings for workshops and training sessions, both on and off-site
  • Manage registrations for both wellbeing sessions and cancer champion training, including communications with participants as required
  • Support monitoring and evaluation processes across a range of service delivery
  • Assist in collecting and reporting basic statistics (e.g. numbers trained, event evaluation, service usage, general feedback)

  Fundraising & Events Support:

  • Provide a range of administrative support in the preparation and delivery of fundraising events
  • Help to maintain participant database information and communications pre-and post-event
  • Support event logistics (registrations, materials, including being part of the ‘on the day’ delivery team)

   

• Training and Qualification

  You will be required to attend one day per week training at Shrewsbury College, London Road campus, with the remaining working week on site at Lingen Davies.

• Career Progression

  The charity is going through a significant period of growth, although there is no guarantee of permanent post within the team at the end of the apprenticeship period. Any opportunities for retention/progression will be discussed with the post holder as part of their professional development.

• Desired Skills and Personal Qualities
  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience, Physical fitness
• Required Qualifications
  GCSE English and Maths (Grade 4 (C) or above) Essential
  
• Things to Consider

  Applicant must be aged 18 years or over by 1st October 2026 due to charity insurance purposes.